Privacy Policy

Rosedale Livery Ltd. respects your privacy. This policy explains how we handle your personal information.

What we collect: your name, phone number, email address, pickup and drop-off details, flight information and payment details, when you book with us directly or through a partner.

How we use it: only to provide and improve our transportation services, such as confirming bookings, sending pickup instructions and chauffeur updates, and contacting you about your ride.

Text messages: if you provide your mobile number, we send texts about your booking and ride. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time, START to opt back in, or HELP for help.

Sharing: we share your information only with the chauffeurs and partners who carry out your ride, and when required by law. We never sell your personal information. Mobile numbers and text message consent are never shared with third parties or affiliates for marketing purposes.

Security and retention: we protect your information with appropriate safeguards and keep it only as long as needed for the purposes above or as required by law.

Your rights: you may ask to access or correct your personal information, in line with Canadian privacy law (PIPEDA). Contact us at info@rosedalelivery.com or +1 (800) 268-4967, Rosedale Livery Ltd., 30 Bertrand Avenue, Unit B112, Toronto, ON M1L 2P5.

Changes: we may update this policy from time to time. The latest version is always on this page.